The person responsible for data processing is:
Eagle Books
Efringerstrasse 7
4057 Basel
info@eaglebooks.ch
Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
§ 1. Access data and Hosting
You can visit our website without providing any personal information. Each time you visit a website, the webserver only automatically saves the server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the call. This access data is evaluated solely to ensure the trouble-free operation of the site and improve our services. This protects our legitimate interests in the correct presentation of our offers, which outweighs our interests in the context of a balancing of interests according to Art. 6 par. 1 p. 1 lit. of DSGVO. All-access data is deleted no later than seven days after you visit the website.
§1.1 Hosting
Our service providers partly provide the services for hosting and displaying the website on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. Our service providers are located in Switzerland. Our cooperation with them is based on standard data protection clauses of the European Commission.
§1.2 Content Delivery Network
For a shorter loading time, we use a Content Delivery Network (“CDN”) for some offers. With this service, content, e.g., large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. Our service providers are located in Switzerland. Our cooperation with them is based on standard data protection clauses of the European Commission.
§2. Data processing for contract processing and for establishing contact
§2.1 Data processing for contract execution
We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such because we need the data for opening the customer account, and you can not complete opening the account without it. The data that is collected can be seen from the respective input forms.
We use the data you provide to process the contract and handle your inquiries in accordance with Art. 6 par. 1 p. 1 lit. b DSGVO. You can delete your customer account at any time. It can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After the deletion of your customer account, your data will be deleted unless you have expressly consented to further use in accordance with Art. 6 par. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and which we inform you in this statement.
§2.2 Contact
In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 par. 1 p. 1 lit. b DSGVO if you voluntarily provide us with this data when contacting us (e.g., via contact form or email). Mandatory fields are marked since we need the data to process your contact in these cases. The data that is collected can be seen from the respective input forms. After completing your request, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 par. 1 p. 1 lit. a DSGVO, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
§3. Data processing for the purpose of shipment processing
For the fulfillment of the contract pursuant to Art. 6 par. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, in so far as this is necessary to deliver ordered goods.
§4. Data processing for payment processing
When processing payments in our online store, we work with technical service providers, credit institutions, and payment service providers.
§4.1 Data processing for transaction handling
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, in so far as this is necessary for processing the payment. This serves the fulfillment of the contract according to Art. 6 par. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
§4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes.
Where applicable, we provide our service providers with additional data, which they use together with the data necessary for processing the payment by our processors for fraud prevention and optimization of our payment processes (e.g., invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 (1) p. 1 lit. f DSGVO, this serves to protect our legitimate interests against fraud or efficient payment management, which outweigh our interests in the context of balancing interests.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. As a matter of principle, your IP address will not be merged with other data from Google. Data processing is carried out based on an agreement on order processing by Google.
§5. Social Media
Our online presence on Instagram
In so far as you have given your consent to this in accordance with Art. 6 par. 1 p. 1 lit. a DSGVO to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator and a contact option, and your rights and setting options to protect your privacy, please refer to the privacy notices of the providers linked below. If you still need help in this regard, you can contact us.
Instagram is a product of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. For the USA, there is no adequate decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. More information (Insights data information) can be found here.
§6. Contact options and your rights
§6.1 Your rights
As a data subject, you have the following rights:
Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
Pursuant to Art. 16 DSGVO, the right to demand without undue delay the correction of incorrect or completion of your personal data stored by us;
In accordance with Art. 17 DSGVO, the right to request the erasure of your personal data stored by us unless further processing is necessary
o to exercise the right to freedom of expression and information;
o to fulfill a legal obligation;
o for reasons of public interest; or
o necessary for the assertion, exercise, or defense of legal claims;
In accordance with Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, in so far as
o the accuracy of the data is disputed by you;
o the processing is unlawful, but you object to its erasure;
o we no longer require the data, but you need it to assert, exercise, or defend legal claims; or
o you have objected to the processing in accordance with Art. 21 DSGVO;
Pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transferred to another controller;
Pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right of objection
In so far as we process personal data as explained above to protect our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if grounds arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then, we will not further process your personal data for this purpose.
§6.2 Contact options
If you have any questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of the consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.